In reading the fable about change, the eight step process of successful change, according to Kotter are:
1. Set the stage by creating a sense of urgency, the importance of acting quickly and pulling a team together (powerful group-leadership skills, credibility, communication ability, authority, analytical skills, sense of urgency)
2. Decide what to do by developing the Change Vision and Strategy. How will the future be different from the past, how can you make that future a reality
3. Make it happen by communicating for understanding and buy in ( as many as possible accept the vision and strategy), empower others to act ( remove barriers), produce a short-term win (visible success), don’t let up ( press hard and fast after the first success).
4. Make it stick by creating a new culture.
The Role of Thinking and Feeling
Thinking
Collect data, anaylze it
Present information logically to change people’s thinking
Changed thinking—> changed behavior
Feeling
Feeling differently can change behavior more
Create vivid meaningful experiences
